Cathy is an IT Process Consultant with Allstate Insurance Company. She has held various positions within the company the...

Peter McGarahan is the founder and president of McGarahan & Associates. Pete served as the Chairman of the IT...

Julie Reaume has over a decade of experience overseeing the completion of projects from the kick-off meeting to the final deliverable -...

Mike Hoevenaars is a Management Consultant with over 30 years of experience.  This has been gained during periods of rapid growth...

Charles has been working with organizations for over 16 years in the IT Service Management industry helping to address efficiencies and...

Frank Herman is a founder and principal of LeanVista, Inc.  Frank is also a partner of Thought Rock as our accredited ITIL training...

Graham is fully immersed and passionate within the practice of IT Service Management, and is the...

John has extensive experience in IT and the IT education marketplace. John began his career at Nabisco Brands in IT then established and...

Malcolm Fry began his IT career in 1967, and in the following years took on development, operational and management roles for retail,...

Bob has been an active and influential leader in the learning and training industry for more than 25 years. He is renowned worldwide for...