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Webcast Follow Up > "Pete Talks: The Power of Metrics, Reporting and Storytelling with Malcolm Fry"
Wed, 2012-12-12 08:31 — contentadmin

 

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itil, itsm, Malcolm Fry, Pete Talks, Peter McGarahan, thought rock live, Webcast
Follow Up: ITIL v3 Update Webcast
Wed, 2011-06-29 09:30 — contentadmin

Last week Lou Hunnebeck and Malcolm Fry joined us to discuss the upcoming ITIL v3 publication update. 

Thought Rock members from across the globe tuned in to learn what the upcoming ITIL change meant to their IT departments, how it impacts ITIL certifications and to overall distinguish rumour from fact.

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itil, ITIL Exam, ITIL Update, Lou Hunnebeck, Malcolm Fry, v3 Foundation
Upcoming ITIL v3 Update Webcast
Thu, 2011-06-16 14:36 — contentadmin

We are thrilled to be hosting another episode of Malcolm Fry & Friends! 

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itil, ITIL Update, itsm, Malcolm Fry
Thought Rock Live - "ITIL® Lite - A Road Map to Partial v3 Implementation" with Malcolm Fry
Wed, 2010-12-01 08:36 — contentadmin

Every once in a while, you get an opportunity to have a conversation with someone who has changed the game. 

Today we had the pleasure of speaking with accomplished author and IT Industry luminary, Malcolm Fry. Malcolm is globally recognized for his work in ITIL and As host Rick Beaudry commented during today's presentation "Malcolm Fry is taking the fog out of ITIL."

In this Thought Rock Live presentation, Malcolm provides a high-level road map to partial v3 implementation, peppered with some great examples and entertaining stories. 

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itil, ITIL Lite, Malcolm Fry, thought rock live