In this on-demand webcast, Mike Hoevenaars discusses how organizations can implement ITIL and move to a new level of process maturity.

Watch the recorded webinar HERE.

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Implementing ITIL, itil, ITIL Foundation, thought rock, thought rock live, Webcast

Our most popular Thought Rock on demand webcasts are available to view on Vimeo.

Click this link to review the list and select topics that are of the most interest to you.



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business relationship management, change management, customer service, customer support, it, ITIL Consulting, Millennials, Problem Management, Process Improvement, project management, release management, Service Desk, thought rock
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