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Presented by Graham Furnis, Senior Consultant at Thought Rock

Release Management is often an after-thought to Change Management. Do we really need it? Why not implement a Change Management process and call it a day?! This presentation looks into the Release and Deployment Management process to uncover it's position in the ITIL framework.

Key Learning Nuggets:

- What is Release and Deployment Management (RADM)

- How are Releases and Changes related

- Where does RADM fit into the ITIL Lifecycle