Presented by Tim Dewey, Chief Operating Officer, B Virtual Inc. Join Tim Dewey as he discusses what trends and changes are impacting the IT industry the most in 2011. He will discuss strategic shifts in IT that impact technology, its skilled … [Read more...] about Webinar: State of the IT Industry
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Webinar: Process Governance – Establishing a Comprehensive Process Governance Framework.
Presented by Thorsten Manthey, Senior Manager - ITSM at WellPoint Join Thorsten Manthey as he describes in detail what must be done to establish a comprehensive process governance framework, highlight its challenges and benefits as well as some … [Read more...] about Webinar: Process Governance – Establishing a Comprehensive Process Governance Framework.
Webinar: Continual Improvement: What’s your Vision?
Presented by Graham Furnis, Senior Consultant at Thought Rock. This presentation explores the top level concepts of the Continual Service Improvement (CSI) model and follows it down to the component level. Key learnings: Understand vision within the … [Read more...] about Webinar: Continual Improvement: What’s your Vision?
Webinar: How to Effectively Store IT Knowledge In Your Organization
Tim Dewey, CEO of B Virtual, discusses their approach to knowledge capture, storage, and distribution using established learning methodologies, and how this can increase the rate of knowledge transfer and retention for IT organizations. In 30 mins … [Read more...] about Webinar: How to Effectively Store IT Knowledge In Your Organization
Thought Rock VideoCast – “ISO/IEC 20000; why you should care about these essentials of ITSM” with Mart Rovers
Tuesday October 05, 2010 12:00 - 12:45PM EST During presentation the attendees will learn what ISO/IEC 20000 has to offer to every IT Service Management adoption program. This global ITSM standard focuses on the minimal requirements to … [Read more...] about Thought Rock VideoCast – “ISO/IEC 20000; why you should care about these essentials of ITSM” with Mart Rovers
Thought Rock VideoCast – “Creating a Lean IT Service Continuity Practice” With Dave Howard
Tuesday August 24, 2010 12:00PM - 12:45PM EST "The goal of ITSCM is to support the overall business continuity process by ensuring the required IT technical and facilities can be resumed within required and agreed business timescales.” This … [Read more...] about Thought Rock VideoCast – “Creating a Lean IT Service Continuity Practice” With Dave Howard
Microsoft jumps on board the Web Apps bandwagon
Microsoft recently announced that its venerable Office apps were to be made available as web apps. They are now available for signup: Word, Excel, Powerpoint and OneNote. The system uses Microsoft's SkyDrive system via Windows Live, and of course … [Read more...] about Microsoft jumps on board the Web Apps bandwagon
How do you motivate your staff? Give ’em room!
Here's a really interesting video that looks at what studies tell us about how best to motivate employees. Turns out that just offering cash not only doesn't work, it can actually be counterproductive! Check this out, as it's very instructive. … [Read more...] about How do you motivate your staff? Give ’em room!
Thanks to your help, we’ve helped build a school library for kids in need!
We're positively thrilled to report that our favorite charity, Room to Read, has successfully built a library at a school in Nepal. Shree Kisani Primary School is located in a village called Arman, located in central Nepal. Most of its students … [Read more...] about Thanks to your help, we’ve helped build a school library for kids in need!
How to build a cloud of your own
There's so much hype about cloud computing nowadays, some folks are contemplating addressing the major shortcoming of traditional "clouding" -- the fact that data is out there in the Internet and may not be secure. Some thus might be tempted to ask, … [Read more...] about How to build a cloud of your own