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Claim voucherAccredited online ITIL certification
Thought Rock ITIL training and exam bundles
Build self-paced ITIL training and exam bundles with PeopleCert vouchers, eLearning options, Mock Exam support, Take2, and team support. Choose V5 Foundation, V4 to V5 Bridge, or classic V4 training without guessing which add-ons fit.
+20,000+IT professionals trained
%100%online course and exam
*4.1student rating
Trusted by teams at
Build your bundle
Start with the training path, then add only what you need
Choose the certification route, pick the exam or eLearning package, then add optional exam support where it applies.
Tap a training route to move through the package and exam-support steps. The checkout button appears after you start building.
1
Select training route
Choose the certification path you need first. The next steps show only the packages and add-ons available for that route.
2
Choose package
eLearning and eLearning+ are separate products. eLearning+ already includes the exam-support add-ons.
3
Add exam support
Pick optional support for exam bundles and eLearning. eLearning+ includes these already.
V5 exam bundle selected. Mock Exam and Take2 can be added independently.
Exam voucher
$595
1 learner
V4 course and exam prep
Learn the service management language modern IT teams use
Thought Rock's V4 online course focuses on the core ITIL concepts, service value system, guiding principles, and practices learners need for the Foundation exam.
9course topics
10-12hestimated study
65%exam pass mark
- +Key concepts of service management
- +The ITIL guiding principles
- +The four dimensions of service management
- +The service value system and value chain
- +Focused ITIL practices and exam preparation
Volume online training and exam bundles
Accredited ITIL training for teams of every size
Group bundles include online training, official exam options, study notes, exam tips, practice exams, and mobile-friendly course access.
+Built for corporate, public sector, and military training programs.
Launch a cohort in days, not weeks
Bundle course access, exam vouchers, add-ons, and learner support in one order.
10+learner groups
Voucherbooking help
OnlineLearning Management System access
Learner support
Clear paths for course access, vouchers, and help
Reset V4 course password
For the legacy V4 course, return to the learning portal and use the password recovery flow for course access. V5 eLearning is provided by PeopleCert.
Reset V4 passwordNeed help?
Reach client care for voucher, access, billing, or exam scheduling questions.
Email supportCoupon redemption
Redeem a coupon code for an exam voucher
Enter the coupon code from your purchase or training coordinator. If valid, the exam voucher details will be emailed to the assigned learner address.
FAQ
Answers buyers look for before checkout
A short preview of common questions. The full FAQ page has the complete V4, V5, Bridge, and voucher support library.
Current certification path
ITIL V5 FAQs
Questions about the ITIL V5 Foundation, the V4-to-V5 Bridge, exam rules, AI content, and certificate renewal.
The core bundle combines online ITIL training, exam prep materials, study notes, and official exam voucher options through PeopleCert.
ITIL V5 updates the framework for modern digital product and service environments. It places more emphasis on AI-aware operations, product lifecycle thinking, automation, governance, and the way teams manage digital work end to end.
AI is a meaningful part of the new Foundation path. Learners should expect coverage around responsible AI governance, automation, agentic AI concepts, and how AI fits into the product and service lifecycle.
Thought Rock support
General FAQs
Common questions about bundles, vouchers, online exams, and learner support.
Yes. The exam is scheduled online and proctored live, so you can complete it from a suitable desktop or laptop setup.
Legacy Foundation path
ITIL V4 FAQs
Questions about the ITIL V4 Foundation bundle, online exam process, course access, device requirements, and voucher support.
The V4 bundle combines online Foundation training, an online exam voucher, study notes, official practice exams, and support resources to help learners prepare before scheduling the exam.
The older Thought Rock FAQ lists the combined ITIL V4 online course and exam bundle at $539 USD. Current availability and pricing should be confirmed during checkout.
Thought Rock has operated since 2006 and has trained more than 20,000 learners. The company works with PeopleCert for accredited ITIL exam delivery.