Thought Rock ITIL training course
The online course introduces key IT service management concepts, guiding principles, the service value system, practices, and exam preparation topics.
- Self-paced online course
- Exam voucher path
- Study and practice resources
Course curriculum
Learners should expect core service management concepts, guiding principles, the four dimensions of service management, the service value chain, ITIL practices, and exam readiness work.
- Nine learning topics
- Practice and exam preparation
- Built for individual learners and teams
