Learner support

Support

Find help for voucher redemption, PeopleCert exam scheduling, LMS password resets, and course access questions.

Claim voucher

How to redeem a Thought Rock coupon code

Use the coupon code from your original signup or purchase email with the same assigned email address. The claim flow validates the record and provides matching exam voucher details when available.

Find the coupon code in your original email
Enter the assigned email address
Use the issued PeopleCert voucher to schedule your exam

How to reset your password

Return to the learning portal sign-in page and use the forgotten username or password flow. Support can help if the reset does not arrive.

Open the LMS sign-in page
Use forgotten password recovery
Contact support if you still cannot access the course