Online exam guide
The ITIL exam is scheduled online through PeopleCert and can be taken from a suitable quiet room with the required ID, computer, webcam, and internet connection.
After training and voucher redemption, learners schedule a PeopleCert online proctored exam for a date and time that works for them. Foundation exams are closed book and monitored by a virtual proctor.
Plan for approved photo ID, a quiet room, a clean desk, a compliant desktop or laptop, webcam, microphone, speakers, and reliable broadband.
Check your voucher instructions and PeopleCert account details before choosing an exam appointment. The exam provider supplies the current booking and system requirements, so follow those instructions if they differ from this general checklist.
Have your assigned exam voucher, valid identification, a suitable computer, webcam, microphone, and a quiet private room ready. Confirm compatibility and room rules with PeopleCert before exam day.
Review the course materials and practice questions before booking. Compare available training and exam bundle formats if you still need online learning or exam-preparation support.
If you already purchased through Thought Rock, redeem your coupon at the secure voucher claim page. For a new course and exam option, use the bundle builder.